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Smoke Detectors & Fire Safety

Important safety information for every JDN tenant.

At JDN Property Management, smoke detectors and carbon monoxide detectors are treated as a serious safety priority. Tenants are expected to help keep these devices working, report concerns immediately, and never disable or tamper with safety equipment.

Tenant Responsibilities

  • ✓Test your smoke detector monthly by pressing the test button
  • ✓Never remove batteries from a smoke detector or carbon monoxide detector
  • ✓Never disconnect, cover, paint, or tamper with a detector
  • ✓Report any beeping, missing, damaged, expired, or non-working detector immediately
  • ✓Keep access clear around all detectors
  • ✓Notify JDN right away if a detector is loose, missing, or not responding during testing

Disabling or tampering with a smoke detector or carbon monoxide detector is a serious safety issue and may also be a violation of the lease and applicable fire safety rules.

JDN's Responsibilities

  • •Install required smoke detectors and carbon monoxide detectors where applicable
  • •Respond to reported detector concerns as a priority
  • •Replace faulty units or batteries when required
  • •Complete inspections and safety checks as needed
  • •Maintain documentation of smoke detector inspections and tenant sign-offs

JDN relies on tenants to report any detector issue immediately through the tenant portal, by contacting Support Services, or by calling the main line and following the prompts for the Maintenance extension.

What To Do If Your Detector Is Beeping

NON-EMERGENCY

Chirping or Intermittent Beeping

Meaning: This may indicate a low battery, end-of-life warning, or device issue.

Action: Submit a maintenance request through your tenant portal, contact JDN Support Services, or call JDN's main line and follow the prompts to reach the Maintenance extension.

EMERGENCY — CALL 911

Continuous Alarm

Meaning: Treat this as an emergency.

  • • Leave the unit immediately
  • • Call 911
  • • Do not re-enter until the fire department confirms it is safe
  • • Contact JDN after emergency services have been contacted

If there is smoke, fire, burning smell, carbon monoxide concern, or any immediate danger, call 911 first.

Annual Smoke Detector Sign-Off

JDN may conduct smoke detector inspections and require annual sign-off forms. Tenants will receive notice where required before entry. These inspections help confirm that safety devices are present, working, and properly documented.

How To Report a Smoke Detector Issue

For non-emergency detector concerns, please submit a maintenance request through your tenant portal so the issue is tracked properly. JDN also has an automated AI maintenance assistant that can take service orders by phone 24 hours a day. To use it, call JDN's main line at 519-951-7226 and follow the prompts to reach the Maintenance extension.

EMERGENCY CONTACTS

Fire / Police / Ambulance

911
JDN Support Services
📞 519-951-7226
📱 Text: 1-833-224-9834
🌐 jdnpropertys.com

For immediate fire, smoke, or carbon monoxide emergencies, always call 911 first.

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