Your JDN Move-In Checklist

Protect yourself and document your unit from day one.

Moving in is exciting, but it is also the most important time to document the condition of your rental unit. This checklist helps you record what the property looked like on day one, report concerns early, and protect both you and JDN throughout the tenancy.

Take clear photos and videos before moving furniture or belongings into the unit. Keep your own copy for your records.

JDN will set up a move-in inspection during the first 5–7 days of your tenancy. This inspection will be documented, kept on file, and compared to your move-out inspection at the end of your tenancy.

Log Into Tenant Portal

Before You Move Anything In

Take photos and videos of every roomPhotograph walls, floors, ceilings, doors, trim, windows, and appliancesTest all smoke detectors and carbon monoxide detectorsTest light switches and visible outletsTest faucets and check under sinks for leaksCheck toilets, showers, tubs, and drainsCheck all window locksCheck all door locks, including deadboltsTest included appliances such as fridge, stove, dishwasher, washer, dryer, or microwave where applicableCheck for pre-existing damage and document it in writingSubmit any concerns through the tenant portal or JDN's maintenance phone assistant as soon as possible

Room-by-Room Checklist

Kitchen

FridgeFreezerStove / ovenDishwasher, if applicableSink and faucetCabinets and drawersCountertopsFloorsWallsLights and outlets

Living Room

FloorsWallsCeilingWindowsScreens, if applicableLightsOutletsHeating or cooling vents, if applicable

Bedrooms

FloorsWallsCeilingCloset doors and shelvesWindows and locksLights and outletsSmoke detector location, if applicable

Bathrooms

ToiletSink and faucetShower or tubExhaust fanMirrorVanity or cabinetsFloorsWallsSigns of leaks or moisture

Common Areas

HallwaysStairsLaundry area, if applicableStorage area, if applicableParking area, if applicableExterior entrances, if applicableGarbage and recycling area, if applicable

Important Move-In Reminders

•Keep a copy of your move-in inspection and photos

•Report issues in writing through the tenant portal

•You can also call JDN's main line at 519-951-7226 and follow the prompts to reach the Maintenance extension

•JDN's automated AI maintenance assistant can take service orders over the phone 24 hours a day

•Include photos whenever possible

•Report urgent safety concerns immediately

•Do not make alterations, repairs, painting, mounting, or installations without written permission from JDN

•Do not ignore leaks, moisture, pests, electrical concerns, smoke detector issues, or security concerns

What To Report Right Away

Water leaksNo heat during required heating seasonSmoke detector or carbon monoxide detector issuesBroken locks or security concernsPest concernsMajor appliance problemsElectrical concernsPlumbing backupsMissing keys or access issuesDamage that existed before move-in

Tenant Portal & Maintenance Phone Assistant

The best way to report a move-in concern is through your tenant portal. This ensures the issue is tracked, documented, and routed properly.

JDN also has an automated AI maintenance assistant that can take service orders by phone 24 hours a day. To use it, call JDN's main line at 519-951-7226 and follow the prompts to reach the Maintenance extension.

Log Into Tenant Portal Submit a Maintenance Request Call Maintenance Extension Contact JDN Support

Settling In

Smoke Detector & Fire Safety

Your responsibilities and what to do when an alarm sounds.

Submit a Maintenance Request

Found something during your inspection? File a ticket fast.

Tenant FAQ

Rent payments, parking, guests, and more — all answered.

Support Services

📞 519-951-7226📱 Text: 1-833-224-9834🌐 jdnpropertys.com